Frequently Asked Questions

Overview

How do I get started using @cal?

All @cal users need a username and passphrase (sometimes called a CalNet ID) to enter the site. If you graduated before May 2009 and haven’t already registered for CalNet, please do so here. All grads from May 2009 to the present were issued a CalNet ID and passphrase as students.


Since we are using CalNet to log in, will I have access to AirBears, the University’s wireless network?

No, unfortunately we can’t offer the wireless service or remote access to library services to @cal members who are visiting or working on campus. However, if you’re an employee of the University, you will continue to have the same access.


I’m a University employee. Will this change affect my existing CalNet login?

No, you shouldn’t see any changes in your existing CalNet account. Just remember that if you make any changes to your account, they will affect you when you log in as both an @cal member and an employee.


I’m still a Cal student. Can I use @cal?

The Cal Alumni Network is open to Berkeley alumni and current students at the College of Engineering, Haas School or School of Optometry.


What happens if I opt out of @cal altogether?

Once you are removed from @cal, your profile will be excluded from all searches, and it will be hidden from the @cal community and any non-community users who try to access your profile’s URL. We will also remove your forwarding e-mail addresses from our database. You will not be able to re-activate your account without first contacting University Development and Alumni Relations.


Registration

What are the CalNet ID requirements

Here are the requirements for a CalNet ID:

  1. It must be 2 to 30 characters (no spaces).
  2. It must contain at least 1 letter (a-z, lowercase only).
  3. It must not contain your Cal student ID or your employee ID (if you work for the university).
  4. Must not start with “cads.”
  5. Must not end with a period.
  6. It can contain only these characters:
    • Lowercase letters (a-z)
    • Numbers (0-9)
    • Periods ( . )
    • Underscores ( _ )
    • Hyphens ( - )

How do I register in the CalNet login system?

Fill out the registration form, and be sure to fill in all fields marked with an asterisk (*). Make a note of your CalNet ID and passphrase; keep it in a secure place for future reference. On the Policy Agreement screen, you will read and agree to the @cal policies.


What is my CalNet ID?

Your CalNet ID is the username you enter to identify yourself to CalNet — UC Berkeley’s gateway to online information services.


What is the difference between a PIN and a CalNet ID?

A PIN is only used once during the registration process. After you have successfully registered, you never have to use your PIN. If you are a CAA member, your PIN will be your CAA membership number. Your CalNet ID is what you will use to log into @cal.


Why must I enter my email address twice?

We ask you to enter it twice so we are sure you’ve entered the correct address. If there is a difference in the two e-mail addresses you enter, we ask you to re-enter it, just to be sure we’ve got it right.


What if my registration doesn’t work?

If we can’t identify you in our database using the information you’ve entered, our customer service team will send you an e-mail and assist you through the registration process.


What if I forget my CalNet ID?

Visit https://cal.berkeley.edu/help/id_reminder and enter in your email address.


Passphrase

What is a passphrase?

A passphrase is a private password for logging into @cal. Your passphrase can be a word, a phrase, or an entire sentence, including spaces, as long as it meets the passphrase requirements. Some ideas for passphrases:

  • The mailing address of your childhood home or a favorite vacation spot
  • A relative’s name and birthday
  • A phrase — with punctuation — that’s meaningful to you

What are the passphrase requirements?

Here are the requirements for a passphrase:

  1. It must be at least 12 characters, including blank spaces.
  2. It must contain characters from at least 3 of these groups:
    • Uppercase letters (A-Z)
    • Lowercase letters (a-z)
    • Numbers (0-9)
    • Symbols/special characters (!, $, #, or %, etc.)
  3. It must not contain your first, middle, or last names or your CalNet ID.
  4. Your passphrase should not contain sequences ("123", "DEF") in any order, or repeating characters ("444", "ooo"). This may cause your passphrase to be rejected.
  5. Any time you change your passphrase, you should make sure it’s substantially different from the current and previous passphrases.

What if I forgot my passphrase?

Visit https://cal.berkeley.edu/help/reset_passphrase and enter in your email address.


Why must I enter my passphrase twice?

We ask you to enter your passphrase twice so that we can be sure you’ve entered the passphrase you want. If there is a difference in the two passphrases you enter, we ask you to re-enter it, just to be sure we’ve got it right.


What do I do after I enter my passphrase?

Click the Set Passphrase button. This takes you to a screen where you see your new CalNet ID, have a chance to see your passphrase, and read the @cal policies.


What happens after I set my passphrase?

You have a chance to write down your CalNet ID and passphrase, you read and agree to the @cal policies, and then you can go to @cal.


Policies

What are the @cal policies?

The @cal policies are guidelines for using @cal. They describe the appropriate use of the site as well as what constitutes improper use.


Do I have to agree to the @cal policies?

Yes, if you want to use @cal, you must read and accept the @cal policies.


Private Profile

What is a private profile?

This is your profile in @cal’s alumni directory, and can only be viewed by @cal members. The more information you put in, the better your chances for connecting with friends and making business contacts. Add links to your social media profiles, and be sure to add your photo, too! Many people are more likely to remember a face rather than a name. Don’t be shy.

You can also opt-in to be contacted by current Cal students to provide career advice.


Who sees my information?

The only information @cal members can see is your name, academic information, home city, home state, industry, and job function. Your job title and employer’s name are also visible, but you can change the privacy setting from Community to Friends or Only Me. All of the other information in your profile has the same privacy options — you tell us who should see it, and the privacy setting is on the same page. We want to make it easy!


How do I create a private profile?

It is ready for you to update now! Click Profile and then click Edit to expand each of the four areas: Personal, Home, Career, and About Me. Enter your information, set the privacy setting, and click Save.


My name or academic information isn’t correct, and I can’t edit it. What do I do?

Use our Help section to submit the change to the folks who manage that information. Thanks for your help.


I earned degrees from other schools. May I enter them in my profile?

Absolutely! Go to the About Me section and click edit. At the bottom, you’ll see Additional Degrees. Enter the information. If you earned more than one degree, you can reorder them by clicking and dragging them.


Public Profile

What is a public profile? Why would I want it?

Think of it as your free online business card. You customize the URL (cal.berkeley.edu/[yourname]), design it, and put in the information you want to share with the world. Your profile can include links to your social media profiles, employment information, and your verified UC Berkeley degree information.

Share your Cal street cred! Add it to your email signature, put it on your resume, and put it in your Twitter bio!


Who sees my information?

It can be viewed by anyone on the web. It will also be found by search engines. You can put it in your LinkedIn profile, your resume, and your email signature.


How do I create it? Where can I edit it?

Go to your Profile.

To create it, click the Create your Public Profile link under your name. To edit it, click the Edit Public Profile link.


Can people contact me?

You decide. You can enter your email address, and we'll display an Email Me link on your profile. No one will see your email address. Be sure to add links to your social media profiles, too!


Can you help me design it?

Sure, we’re happy to help. You can do this — it’s easy and fun.

On the Background tab, select an image or upload your own. Please keep it under 1MB and no larger than 1100 x 760 pixels. You can drag the box on the image. Click the black-and-white icon to change the opacity of the text box and the background color. On the Information tab, add the information you would like to display on the page. Share it!


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